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Terms and Conditions


Prices and Tax.

The charges for postage and packing are shown in the Checkout once you have entered the country and method of delivery and before you are asked to confirm the order. The price you pay will include VAT for all deliveries within the European Union. For deliveries outside EU, VAT will be deducted from the total price. Delivery to non-European countries may result in import duties payable on receipt of the goods. You will be liable for these duties.



Cancellation and Returns

If you are not satisfied or decide not to purchase the goods once payment has been processed you have a right to cancel the contract, return the goods and receive either a full refund of your monies minus 15% handling charge and delivery charge of your order or replacement goods, please be aware that any items not reported within 5 working days and are not in excepatable condition a refund will not be accecpted. The information on how. Please send an e-mail to us before you return goods, telling us that you are returning the goods and why.



Colours

The colour of goods may vary slightly from that shown on the website due to limitations of browser software and monitors.



Confidentiality

All confidential information, including credit card details, are held securely and only transmitted in encrypted form. Customer details are not passed to third parties and are used only in accordance with the Data Protection Act.



Indemnity

You agree to indemnify us against any claims, losses, liabilities, damages and expenses (including legal fees), arising out of your use of this site.



Jurisdiction

The Contract will be governed by the laws of England and Wales and the parties to the Contract submit to the jurisdiction of the English Courts.

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Dispatch and Ordering Policy

Goods are dispatched for next day delivery for orders placed before 4.30pm (Mon - Fri). If we are uunable to dispacth you order we will contact you by e-mail with an estimated despatch date and offer you the option of cancelling the order. Orders supplied direct from manufacturers can take up to 14 working days for delivery from completed order.

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Delivery charge is free on orders over £65.00 ex vat, all orders below £65.00 ex vat will be charged £5.99 for delivery. (UK MAINLAND ONLY)

BASSET DELIVERY OUTSIDE UK MAINLAND -

PLEASE CONTACT US FOR DELIVERIES OUTSIDE OF THE UK MAINLAND.

TELEPHONE - 0870 961 9230

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Consumer Rights

None of the above Terms and Conditions affects your statutory consumer rights.


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